Which of the following should a project manager do to deliver bad news? Provide the name of the individual at fault to document the problem Wait to see if the problem will resolve itself


  

Question 1

Which of the following should a project manager do to deliver bad news? 

Provide the name of the individual at fault to document the problem

Wait to see if the problem will resolve itself before approaching anyone

Send it in an email so that the news is received quickly

Include the next steps to be used to resolve the issues

2

When developing the project budget, it is useful to refer to the project schedule.
 

What information does the project schedule provide?

Effort estimates for completing deliverables

Documentation of costs related to similar deliverables

A list of identified requirements for deliverables

A helpful reminder of planned project outcomes

3

Which of the following was an intangible benefit when a large corporation implemented a company wellness plan to encourage and support healthy employees’ lifestyles?

Reduced sick days taken

Improved productivity

Reduced payments for insurance

Better decision-making capabilities

4

Which of the following is true regarding individual accountabilities?

They are shared when the team is assigned to the project.

They are usually included in resource agreements.

They are used more for activities than tasks.

They often include a protocol for sharing information with all project team members.

5

In which of the following ways are individual and team accountabilities similar? 

Both are critical to overall project success.

Both relate to the management of team meetings.

Both use elements of SMART goals when documented.

Both are established by stakeholders.

6

Tracy managed a project for a publishing company. Her team worked with a college professor to publish a new math textbook.
 

Which scenario illustrates a resource risk? 

The author thought that the publishing team would create the end-of-chapter questions and answers.

The professor refuses to approve the cover of the book.

The copy editor for the textbook becomes seriously ill, so Tracy must hire a new copy editor.

The original estimate for binding the books was two weeks. The bindery informs Tracy that it will take three weeks to complete the binding process.

7

Which of the following pairs of items occur during Phase 1 of the project life cycle? 

Finalizes the costs for completing project deliverables; estimates resources needed for the project

Assigns work to team members; finalizes the costs for completing project deliverables

Works with stakeholders to define purpose of project; assigns work to team members

Estimates resources needed for the project; works with stakeholders to define purpose of project

8

Which of the following lessons was necessary for project success and should be kept in mind for future projects?

Resource used outside the organization

Project deliverable

Innovative approach

Critical success factor

9

Which of the following is the source of change if the university curriculum committee suggests two of the proposed courses for the curriculum of a new major be completely reworked? 

Project team

External forces

Stakeholder expectations

New stakeholder

10

Which component of SMART is missing from the goal “Lisa will host a graduation party immediately following the graduation ceremony?”

Realistic

Action-oriented

Time phased

Measurable

11

Which of the following best illustrates a project manager using interpersonal skills? 

Coordinate timing of activities in the schedule

Prepare written reports for stakeholders

Compare multiple solutions for fixing an issue with a deliverable

Resolve a dispute between two team members

12

Which of the following best describes an individual evaluation?

Specific

Subjective

Shared

Broad

13

Which of the following types of rules are established during the kickoff meeting?

Rules regarding contacting stakeholders

Rules regarding identifying and managing risks

Rules regarding team meetings

Rules regarding budget requests

14

Which of the following is the main reason the project completion celebration may not occur?

Availability of the project reserves determines if a celebration occurs.

Project sponsor has begun work on a new project.

Projects get extended due to outstanding issues.

Team members have begun work on a new project.

15

Which statement describes a Fixed Bid contract?

The dollar amount for completing a segment of project work varies.

This is a specific dollar amount for completing a segment of project work.

The dollar amount is based on the items needed to complete a segment of project work.

The dollar amount is based on the number of days needed to complete a segment of project work.

16

Which item in the scope document can be used to develop the key question, “How?” 

Estimates

Objectives

Governance

Requirements

17

Which of the following is an example of an outstanding issue? 

A deliverable passes the testing process.

A stakeholder requests a new project.

A vendor accepts payment for services.

A stakeholder withholds signoff for a deliverable.

18

If the project sponsor never gives the project manager authority to make decisions and the project fails, which reason for failure below does this illustrate?

Problems with communications

Problems with project deliverables

Problems with unforeseeable circumstances

Problems with the project process

19

In which of the following ways does a project manager obtain quantitative data to review stakeholder expectations? 

Conduct one-on-one interviews

Review historical project data

Create focus groups of key stakeholders

Perform observations

20

In which of the following ways does assigning people to tasks relate to the schedule?

The schedule should be created after the tasks are assigned.

The schedule should be created before the tasks are assigned.

The schedule describes the responsibilities of each team member.

The schedule includes performance expectations for team members.

21

Which of the following budget methods provides a quick start to the budget development process? 

Reserves

Actual

Roll-up

Comparison

22

A Work Breakdown Structure (WBS) identifies deliverables, activities, and tasks.
 

Which statement describes a task? 

Tangible and measurable outcome expected from a project

A list that identifies the logical way to progress through work

Work performed to complete or manage the deliverables for a project

Discrete work required to complete parts of a project

23

Which budgeting method below identifies money that should be added to a project budget to cover cost changes for a project? 

Comparison

Actual

Reserves

Roll-up

24

Which of the following is the last step performed in conducting a meeting for a project?

Document meeting minutes

Update decision log

Email minutes from meeting to attendees

Update meeting agenda

25

Which of the following is an example of an activity Sharon would perform in Phase 2 of a project to build a community center in her town?

Document assumptions related to the project.

Get approval for change requests.

Develop a risk management plan.

Evaluate team performance.

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